Free Meals are Still Available at the Same Locations and Times
While the City is dealing with the unfortunate reality of closing our public schools starting tomorrow due to rising COVID-19 rates, we remain firmly committed to providing food to New Yorkers in need. More»



NYC Department of Consumer and Worker Protection: Important Updates due to COVID-19

As you are aware, the City is currently responding to the novel coronavirus, and we want to make sure that you are provided with the most up-to-date information.

NYC Department of Consumer and Worker Protection (DCWP):

Get DCWP Alerts and Information During COVID-19 Crisis: For the latest information to all of our COVID-19 resources listed below and in additional languages, please visit:

Complying-with-NYC-Workplace-Laws-During-COVID-19 >>

NYC Means Business: Reopen & Stay Safe at Work: NYC is in Phase 4 of Reopening. Learn more about important guidelines and requirements here:

Indoor Dining: As of September 30, 2020, limited indoor dining is permitted in NYC. For more information on guidelines for indoor dining and additional industries, visit:

Workplace Laws: NYC Workplace laws are still in effect. There have been new amendments to the NYC Paid Safe and Sick Leave Law that will take effect in 2 Phases. Learn more about employee rights and employer responsibilities here:

Sidewalk Cafes: Per the Mayor's Executive Order, certain laws and rules relating to sidewalk cafés have been suspended to administer the Open Restaurants Program. Restaurants must seek permission through this program to place outdoor seating in front of their establishment on the sidewalk, including restaurants that have been licensed for unenclosed sidewalk cafés and small sidewalk cafés. Learn more at

DCWP Services Available Online: To help customers follow the City's guidance to stay home as much as possible and practice social (physical) distancing to stop the spread of coronavirus (COVID-19), the NYC Department of Consumer and Worker Protection (DCWP) will not accept in-person visits. Learn more here:

License extensions and renewals: A COVID-19 Relief Package, signed into law by the Mayor, extends the license expiration dates and renewal application deadlines covered by Emergency Executive Orders (EEO) 107 and 110. In general, the extension applies to licenses with expiration dates on or after March 12, 2020, when the Mayor first declared a state of emergency.

NEW Renewal Application Deadlines are calculated from when EEO 110 expires. Learn more:

Price Gouging: Please be advised that effective June 26, DCWP has issued a permanent rule that makes price gouging illegal for any products or services essential to health, safety, and welfare during a declared state of emergency. Learn more:

NYC Free Tax Prep: The final deadline to file a 2019 tax return was October 15, 2020. If you were required to file a return, NYC Free Tax Prep can assist you, if you meet income requirements; however, be aware that late filing penalties and late payment penalties may apply.

We urge eligible New Yorkers to use NYC Free Tax Prep services including, In-person Tax Prep, Drop-off Service, Virtual Tax Prep, and Assisted Self-Prep to file taxes for FREE.

New Yorkers who earned $64,000 or less in 2019 are eligible for In-Person and Virtual Free Tax Preparation with a Volunteer Income Tax Assistance (VITA)/Tax Counseling for the Elderly (TCE) certified preparer.

New Yorkers who earned $69,000 or less in 2019 are eligible for free Assisted Self-Preparation.

Filers will need access to a computer, tablet, or smartphone and a stable internet connection for virtual free tax prep services. Learn more:

NYC Financial Empowerment Centers: Our professional financial counselors can help New Yorkers manage their bills and credit amidst the coronavirus crisis, understand student loan repayment options, and more in a confidential setting. For the health and safety of our providers and clients, most Financial Counseling sessions will be conducted over the phone. Book an appointment at

Have a Student Loan? Has your income or family size changed?: Important information about payments and resources can be found at where you can learn about Income-Driven Repayment (IDR) plans that can lower your monthly payments. Book an appointment for free financial counseling to

Have You Received Your $1,200 Economic Impact Payment from the IRS? If you do not usually file taxes because your income falls below $12,200 (single) or $24,400 (joint/family), you must act by November 21, 2020 to get your Economic Impact Payment (stimulus payment) this year. NYC Free Tax Prep partners can help New Yorkers register. Download Economic Impact Payments Poster here (available in 11 languages) and learn more at

Debt Collection: DCWP has created a joint letter template that you can fill out and mail (required by federal law) so debt collectors can't contact you until the State of Emergency in New York City has ended. More information found at

Price Gouging: Please be advised that effective June 26, 2020, DCWP has issued a permanent rule that makes price gouging illegal for any products or services essential to health, safety, and welfare during a declared state of emergency. Learn more:

COVID-19 Scams and Safety Tips: Important Information that describes common COVID-19-related scams and tips to stay safe.

Questions about Funeral Planning During COVID-19? : Important Information for New Yorkers who have lost loved ones can be found here:

NYC Small Business Services:

Resources and Tools: Small Business Services (SBS) has compiled a list of COVID-19 related resources for businesses, including legal and financial assistance that can be found on their website. SBS has also launched a small business hotline to answer the most pressing questions of small business owners as they prepare to re-open. For more information, call 888-SBS4NYC (727-4692) or visit

NYC Department of Health & Mental Hygiene:

Recent Guidelines and Tools: All the latest guidance for businesses on social distancing and face coverings. To learn more, please visit:

Social Distancing Poster for Grocery Stores:

Office of Administrative Trials and Hearing:

OATH has remained open during the pandemic with all hearings, trials, and other OATH operations being conducted by telephone, video-conferencing, online, or mail. To schedule your hearing by telephone, or to reschedule your hearing date, email

You can also respond online or by mail if your summons is eligible. Go to for details. If you cannot participate in a phone hearing, online hearing, or hearing by mail, you may email to request an in-person hearing.

For questions about your hearing or payment, email or call (844) OATH-NYC (628-4692). If you would like a one-on-one consultation about your rights and the hearing process, call the OATH Help Center at (212) 436-0845 or email

For dedicated small business assistance, you may also email

NYC Department of Education:

The DOE is offering childcare to eligible families through their Learning Bridges program, which is a new program that provides free child care options for children from 3-K through 8th grade on days when they are scheduled for remote learning—learn more here:

Mayor's Office to Protect Tenants:

Tenant Resource Portal: New York City's first-ever online Tenant Resource Portal created to help residential renter's access free public and private resources to help prevent evictions and keep tenants stably housed. Visit our portal:

Tenant Helpline: New York residential renters can receive legal advice, counseling, and access to other relevant resources based on their specific needs. Tenants can reach the Helpline by calling 311 and asking for the "Tenant Helpline". Tenants can also reach out by filling out our Contact Us form on our website to be connected with a specialist.

NYC Cares:

NYC Care: NYC Care is a health care access program for people who are not eligible for or cannot afford health insurance. It is now available in every borough.

To learn more, visit

Food Resources:

The City has created the GetFoodNYC Emergency Home Food delivery program to provide food for coronavirus (COVID-19)-vulnerable and food-insecure New Yorkers not currently served through existing food delivery programs. Find out more information here.

COVID-19 Testing:

The City is continuing to expand capacity for COVID-19 testing. For more information, please visit

Alberto Roldan
Deputy Director, Community Affairs
New York City Department of Consumer Affairs